MARIO Agent

INTELLIGENCE IS NOW INFRASTRUCTURETHE ONE-STOP INTELLIGENCE PLATFORMFOR HOME SERVICE BUSINESSES.AI that captures every lead, knows your customers better than you do, and makes your team superhumans.

THE TEAM BEHIND MARIO

BUILT BY EXPERTS. BACKED BY DATA.

THE ORIGIN STORY

We combined AI professionals who has scaled agents to millions with an award-winning HVAC contractor. Why? Because generic AI fails at the kitchen table. We united to build the first system rooted in the capabilities of the code and the reality of the market.

Sergei

Sergei

CEO & Founder

Serial AI Entrepreneur. Built and scaled AI agents serving over 1M+ customers monthly. Knows how to make machines talk like humans.

Scaled AI to millions

Max

Max

Head of Product

Product Leader with 3 successful US launches. Obsessed with creating seamless, intuitive experiences that technicians actually want to use.

0 to 1 Product Expert

Arseniy

Arseniy

Lead AI Engineer

AI Systems Architect & LLM Expert. The brain behind the models. Ensuring MARIO understands context, tone, and intent better than any script.

Voice Agent Architect

Stan

Stan

Design Partner

HVAC Industry Veteran. BEST HVAC Contractor 2025. He ensures we solve REAL problems for REAL contractors, not just theoretical ones.

Deep Industry Expertise

The Challenge

YOUR BUSINESS IS LEAKING MONEY
IN PLACES YOU CAN'T SEE.

Fix your business, save time, and grow revenue.

Missed Calls= Missed Revenue

THE LEAD LEAK

"I'll call back." (They don't.) Missed calls = Missed revenue.

Low TicketsCustomer Churn

THE TURNOVER GAP

Techs fix the part but miss the system. Low tickets. Customer churn.

Unused DataBlind Decisions

DATA CHAOS

Information scattered across systems. Critical data sits unused instead of driving your business.

Poor EfficiencyLost Capacity

THE EFFICIENCY GAP

Unstandardised quality. Lack of call prioritization and route optimization.

THE REALITY

"You are paying for leads you miss and ignoring revenue in the van."

THE INFRASTRUCTURE

THE AI THAT
RUNS YOUR OPS.

MARIO
AGENT

VOICE & TEXT AI

24/7 Dispatch

LIVE METRICS

BETA

Real-time Data

CSR COPILOT

SOON

QA & Coaching

TECH COPILOT

BETA

Field Success

Analytics Suite
ANALYTICS SUITEBETA

MANAGE BY METRICS.
NOT FEELINGS.

Sales Performance • Technician efficiency • Quality assurance

+12%

92%

Booking Rate

+18%

$842

Average Ticket

+24%

$124k

Total Revenue

+5%

68%

Close Rate

Revenue Impact

Sales efficiency analytics

Projected: +$120k Annually

Call Outcomes

Booked
Pending
Declined

Technician Performance

HCP INTEGRATED
MR
Mike Ross
NPS: 9.2
Avg Ticket$850
Turnover Rate2.1%
Checklists98%
HS
Harvey S.
NPS: 9.8
Avg Ticket$1240
Turnover Rate1.5%
Checklists100%
LL
Louis L.
NPS: 7.5
Avg Ticket$620
Turnover Rate5.4%
Checklists82%

CSR Performance

Live Agent Metrics

Booking Rate
92%
Response Time
12s
Quality Score
98
Violations
0

Service Quality

Post-service Analysis

Post-Service NPS
72
/ 100
Technician Perf.
4.8
/ 5
Job Completion
98%
Follow-up Success
85%
Tech Copilot
MEET MARIO COPILOTBETA

MAKE EVERY TECH
YOUR BEST TECH.

Technician CopilotStandardized DiagnosticsMulti-tier Proposals
01

Pre-Visit

Briefing

02

On-Site

Checklist

03

Proposal

Generation

04

Present

Consultation

05

Upsell

Add-ons

06

Post-Job

Docs

iPhone Frame
Service Order #4921
Gas Furnace (10 yrs)
0% Ready
Technician Pre-Visit SummaryBETA

Automated personalized diagnostic checklist creation.

100% of technicians receive personalized checklists

Zero missed diagnostic steps

Adapts to equipment type, age, and customer history

15-25 checkpoint items per visit

Impact
Completeness
Before
60%
After
100%
CSR Copilot
INTELLIGENT WORKSPACE

EVERY REP. SUPERHUMAN.

Unified communication history meets real-time intelligence.
One view. Zero toggling. Perfect context.

Tracy Martinez

VIP

12 Jobs Lifetime

4.8
Avg Rating
$4.8k
LTV

Unified History

Today, 10:30 AM

Inbound Call via (555) 123-4567

Yesterday, 4:00 PM

Campaign: Summer Tune-up Promo

May 15, 2025

Invoice #4928 Payment Confirmation

May 10, 2025

Completed: Annual Maintenance

LIVE CALL - RECORDING02:34
Analysis Active
Tracy M.10:32 AM
Hi, I need to schedule a repair for my AC unit.
10:32 AMRep.
I'd be happy to help! Let me pull up your account. I see you're at 1847 Oak Street.
Tracy M.10:33 AM
Yes, that's correct. It stopped cooling yesterday.

AI Insight

Insight: 8 month gap since last maintenance. Eligible for priority dispatch.

10:34 AMRep.
I can see we did maintenance 8 months ago. Based on your description, this sounds like it could be a refrigerant issue. Let me find the best available slot...

Intelligent Booking

Real-time schedule optimization

Prioritization Logic
Route Efficiency
Skill Match
Customer Value

Unified Context

Calls, texts, and emails in one timeline. No more tab switching or missing context.

Intelligent Booking

Real-time scheduling that balances route efficiency with revenue potential.

RevOps Engine

Turn every service call into a revenue opportunity with AI-driven insights.

Voice & Text AI

AI VOICE & TEXT AGENTTHE 24/7 CSRTHAT NEVER SLEEPS

Captures every lead. Books every job. Zero hold times.

Live Demo

Listen to AI handling a breakdown

PRIORITIZATION ALGORITHM FLOW

AUTO
Emergency Check
Immediate threat safety check
40 pts
Issue Severity
Urgent/Standard/Diagnostic
25 pts
Weather Urgency
Temp vs Issue Type
25 pts
Job Value Est.
Ticket Size Prediction
92/100
Result: CRITICAL
0-4 Hour Response Window
Route Efficiency
Minimizes technician travel time (40% weight)
Schedule Density
Maximizes available slots and gap filling (20% weight)

LIVE CALL ANALYTICS

PROCESSING...
Call Intent
Report urgent heating failure (Gas Furnace)
Outcome
APPOINTMENT BOOKED
Client Tone
Urgent → Relieved
CSR Quality Score
98/100
Violations
None detected
CSR Recommendations
"Excellent empathy and clear diagnostic steps."
Outcome Summary
Agent successfully identified the issue, provided diagnostic steps, and scheduled a priority technician visit for tomorrow between 2-4 PM. Customer agreed to diagnostic fee ($89).
VIEW FULL TRANSCRIPT TEXT
[00:00] Agent: Thanks for calling Home Rangers, this is Alex...
[00:01] Customer: Hey Alex, I have some problems with my heating...
[00:09] Agent: Absolutely, we handle all kinds of heating system issues...
[00:17] Customer: Well, the system just went off all of a sudden...
... (Full transcript data)

Instant Text Response

Engage leads via SMS & Webchat in under 1 second. Capture contact info instantly.

Cross-Channel

Seamlessly switch between voice and text. Sends booking confirmations via SMS automatically.

Pre-Qualification

Automated triage via text to ensure high-value calls get priority routing.

BUILT FOR THE TOOLS YOU ALREADY USE

Seamlessly integrates with your existing stack. No rip and replace required.

Lead Sources
Google LSA
Thumbtack
Website
WhatsApp
Telephony
Twilio
RingCentral
Dialpad
Aircall
Intelligence
MARIO
AI
CRM / FSM
ServiceTitan
Housecall Pro
FieldEdge
Sera
ROI PROJECTION

READY TO SCALE?

Join the Pilot Program for January 2026.

5
500
$450
AI Voice Agent
Analytics Suite
Technician Copilot
CSR Copilot

Projected ROI

0%growth

Add. Revenue / Month

+$0

Platform Cost

$0

Benefit Breakdown

Recovered Calls+$10,125
Booking Rate Increase+$11,250
Average Ticket Increase+$13,500
PILOT PROGRAM 2026

SECURE YOUR SPOT

Limited to 5 partners per territory for the February launch.
Capture your market before your competitors do.

THE VALIDATION

Proven results from our alpha cohort.

Time SavingsVERIFIED
$2,000+ / mo
New RevenueVERIFIED
+$3,000 / mo
Call CoverageVERIFIED
24/7 Active
Booking RateVERIFIED
+37% Increase
Ref: Stan (Home Rangers)

THE PILOT

Everything you need to dominate.

  • Hard Commit for FebruarySecure your territory now.
  • Tech Copilot First AccessGive your techs superpowers.
  • White-Glove OnboardingWe handle all setup & config.
  • Risk Reversal30-day money-back guarantee.
Launch Timeline
Feb 1Cohort Kickoff
Week 1Data Integration
Week 2System Setup
Week 3Live Rollout
Week 4 and beyondOngoing Feedback and Support
Partner Commitment
  • CRM & Connunication channels API Access
  • Instructions For Communications and Technicians and other data
  • 1hr / Week - Feedback Loop
CLAIM SPOT

GET IN TOUCH

Questions before determining fit?

Direct Line
mxzrbn@gmail.com

We typically respond within 2 hours during business hours.